Privacy Policy
Welcome to Jakarta Pet House Shop’s Privacy Policy. This policy explains how we collect, use, disclose, and protect your personal information when you visit our website at https://shop.jakartapethouse.com or make a purchase from our online store. By using our site, you agree to the practices described in this policy.
Information We Collect
We collect personal information you voluntarily provide, such as your name, email address, shipping and billing addresses, phone number, and payment details when placing an order. We may also collect non-personal information automatically, including your IP address, browser type, operating system, referring URLs, and pages visited, using cookies and similar technologies.
How We Use Your Information
We use your information to process and fulfill orders, communicate order status and updates, respond to customer inquiries, improve our website and services, personalize your shopping experience, and send promotional emails (with your consent). We do not sell or rent your personal information to third parties for their marketing purposes.
Information Sharing and Disclosure
We share your information only with trusted service providers necessary to operate our business — such as payment processors, shipping carriers, and email marketing platforms — under strict confidentiality agreements. We may disclose information if required by law, to protect our rights or safety, or in connection with a business transfer (e.g., merger or acquisition).
Data Security
We implement industry-standard security measures, including SSL encryption, secure payment gateways, and access controls, to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
You may access, update, or delete your account information at any time by logging into your account. You may opt out of marketing emails by clicking the “unsubscribe” link in any email. You may also request data portability or deletion by contacting us at support@shop.jakartapethouse.com. We will respond to such requests within 30 days.
Cookies and Tracking Technologies
We use cookies to enhance functionality, analyze site traffic, and deliver relevant advertising. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.
Children’s Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the revised policy on this page with an updated “Last updated” date. We encourage you to review this page regularly.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at Contact Us or email support@shop.jakartapethouse.com. For more information about our practices, please review our Terms & Conditions and Disclaimer.
Last updated: March 15, 2025